Trouble signing in?

The link said it no longer works

Links last 5 minutes and work once. Some company email systems open links to check them, which uses yours up before you get there. Ask for a new one and open it as soon as it arrives — that works even when it happens every time.

The email never arrived

Give it a minute, then look in your spam or junk folder. Check the address you typed. If you've asked for several links in the last hour we pause sending for a while — try again in an hour, and use the newest email when it comes.

You're not sure which email you used

Try the addresses you use for work. If you pick one that has no shop, we'll set a new one up and tell you on screen that it's new — so an empty screen never means your work is gone. Sign out from there and try another address.

You can't get into that email anymore

We'll move your shop to a new address by hand. Email hello@servicealmanac.com from the address you want to use from now on, and tell us:

• your shop's name
• the old email address
• one thing only you would know — a recent invoice number, or a customer you booked last week

A real person reads it and answers within one business day. Nothing in your shop changes while you wait.